Return Policy

🔁 Return & Refund Policy

📅 Return Window

We offer a 10-day return policy from the date of delivery.
If 10 days have passed since your order was delivered, unfortunately, we cannot offer a return or refund.

📦 Eligibility for Returns

To be eligible for a return:

  • The item must be unused and in original condition

  • It must be returned in the original packaging

  • A valid proof of purchase (order ID or receipt) is required

Items that show signs of use, damage, or alteration may not be accepted.

🚫 Non-Returnable Items

The following items are not eligible for return:

  • Items purchased on final sale or discount offers

  • Used or damaged products (not due to our fault)

📩 How to Initiate a Return

To request a return, please contact our support team with:

  • Your Order ID

  • Reason for return

  • Product images (if applicable)

📧 Email: your@email.com
📱 Phone: +91-XXXXXXXXXX

Our team will guide you through the return process.

🚚 Return Shipping

  • Customers may be required to ship the product back to our warehouse

  • Return shipping charges may apply unless the item is defective or incorrect

💰 Refund Process

Once we receive and inspect the returned item:

  • Refunds will be processed within 5–7 business days

  • The amount will be credited to your original payment method

🔄 Replacement Policy

If you received a defective or wrong product, we offer a free replacement.
Please report the issue within 48 hours of delivery with proper proof.

⏳ Late or Missing Refunds

If you haven’t received your refund yet:

  1. Check your bank account again

  2. Contact your bank or payment provider

  3. If the issue persists, contact us for assistance

We’re here to help!